Thank you, Delivero for such a great webinar.
The broadcast of the IPification webinar “How the User-Centric Delivero App is Reshaping the Courier Industry in Serbia” has finished. Register to watch the recording.
In the webinar, our host, and IPification CMO Maja Perovic Baines spoke with Zivko Gvozednovic, Delivero Co-Founder and CEO, and Bojan Eric, IPification BD EMEA about the inception of Delivero, their plans for the future, and where IPification fit in.
Delivero Dilemma – User-centric app development vs SMS OTP phone verification
It was one failed lamp delivery that initially sparked what is now the digital transformation of the entire courier industry in Serbia. Zivko’s co-founder, Marko Puric tried to order a lamp last year, and after numerous miscommunicated attempted deliveries, it ended up being returned.
When discussing their frustrations with courier companies, they realized that this was just one of the minor experiences that people faced every day and saw the huge market gap.
Delivero was born –
A whole courier and delivery service ecosystem that digitally transforms this process for all parties involved: end-users, courier companies, and businesses who sell and deliver their products, and refreshingly, an ecosystem with the user at the centre of all development.
Since the Delivero co-founders are seasoned UI/UX designers, it made perfect sense for them to opt for the user-centric development ideology. However, they soon learned that SMS OTP wasn’t complimentary with their forward-thinking ways.
Not only was it outdated as a concept, but it seriously deteriorated their user experience, wasn’t secure, and you didn’t even know if the SMS code would actually arrive.
That’s where IPification one-click phone verification fits in. It provides top-notch security with a seamless user experience verifying the phone in milliseconds and with only one click.
For Delivero, IPification presented an optimal user experience for the onboarding process to flourish.
“We’re very grateful that more companies who truly care about the user experience exist in the market. IPification realizes the value of end-users and that made them the perfect partner for Delivero,” said Zivko Gvozdenovic, Delivero Co-founder and CEO.
After streamlining the onboarding process, Delivero is working on further improving and refining their app so that both end-users and businesses can set up deliveries in only a few clicks.
In addition, the Delivero ecosystem is planned to expand to also include marketplaces so that eCommerce sellers could also use Delivero to track their inventory, and manage the logistics of product distribution and delivery.
IPification is currently partnered with 30 mobile network operators in more than 18 countries in Asia and Europe with plans to expand our mobile identity solutions such as one-click phone verification, SIM swap detection, device change detection, KYC data service, etc, in the North American and African markets.
Thank you, Delivero! Team IPification is happy to see that innovative leaders are recognizing the value of our solutions.
And if your app is ready to join the IPification revolution, let’s strategize. Schedule a call!
